I made a mistake at checkout — how do I void an order?

Go to Orders, find the order, open its detail view, and choose Void. Confirm and it's done.

Voiding automatically reverses everything connected: tracked stock is restored, loyalty points earned on the order are taken back, and redeemed points are refunded. Voided orders stay in the list clearly marked, and are excluded from report revenue.

Only full voids are supported — there are no partial refunds. To correct an order, void it and ring up a new, correct one.

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Contact ALU Studio

alustudio14@gmail.com