Available since DingPOS v3.0
The app opens to “Couldn't Open Your Store Data” — what now?
Don't delete the app. This screen means DingPOS couldn't read your store data, but the data is still on this iPad — deleting the app deletes it along with the app.
Tap Retry first; if it works, the app opens as usual. If it keeps happening, tap Contact Support and tell us, and we'll help you recover your data. This screen never moves or deletes any files.
The most common cause is the app being closed in the middle of a restore. Before v3.0, this made the app crash on every launch; since v3.0 it stops on this screen instead.
Can't find an answer?
Tell us what you're running into and we'll get back to you as soon as we can.
Contact ALU Studioalustudio14@gmail.com